Rights & Responsibilities
St. Elizabeth's Adult Day Care

YOU ARE EXPECTED TO: PARTICIPANT / LEGAL GUARDIAN

Accept provider staff without regard to race, color, national origin, sex, age, religion, political beliefs, or disability.
Work with the provider to identify un-met needs that can be met through authorized services.
Communicate with your provider when you are not available to attend the day care.
Let your provider know if you have problems with your care delivery.
Agree to participate in a comprehensive face to face (re)assessment with Division of Senior and Disability Services (DSDS) or its designee.

YOU MAY NOT:

Physically, verbally, or sexually abuse or threaten harm towards provider or DSDS staff. You cannot allow this conduct from other persons at your household. This may result in your services being terminated.
Expect services to be provided not authorized on your care plan.
Expect care to be provided to your friends, or visitors.
Engage in activities that would be considered fraud of the program; for example, signing for care that has not actually been provided.

FOR YOUR SAFETY, DO NOT:

YOU HAVE THE RIGHT TO:

Appeal decisions regarding your person-centered care plan, including the denial, reduction, or termination of services.
You must appeal within ninety (90) business days of the date of the decision.
You must request a hearing within ten (10) business days of the date of the notice if you wish to continue receiving services pending the hearing decision.
If the Division of Senior and Disability Services’ decision is affirmed, you may be held responsible for the cost of any services received while the appeal is pending.
Receive services without regard to race, color, national origin, sex, age, religion, political beliefs, or disability.

PROVIDER STAFF ARE EXPECTED TO:

Act in a professional manner.
Ensure that you receive care only from those that are registered and screened by the Family Care Safety Registry (FCSR).
Notify you if they are going to be closed.

PROVIDER STAFF MAY NOT: